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How to Provide the Ultimate Guest Experience
Key Takeaways: Guests should be met with a warm greeting and a comfort menu when they come in for their visit. Offering new guests a gift...
The New Guest Experience
First impressions are everything, so each new guest that comes to your practice needs to experience that "wow" factor.
Your most important piece of technology—the phone
When it comes down to it, the most important piece of technology in your business is the phone.
Company identity: defining what's important
Your core values let employees, prospective employees, and guests know who you are as a company.
The Kremer Way—impress for success
One of the most important distinctions between the average dental practice and the standouts is how they present themselves to the public.
How to use Apple Ratings to your advantage
Has your dental office been hoping Yelp ratings will no longer be displayed in Apple Maps?
Leading a company with a growth mindset
To be successful in almost anything in life, having a growth mindset is essential.
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